Apps

Games

Articles

TOOLS · ANDROID

Helix Fi

by Vidéotron ltée

Control your Wi-Fi Internet network

4.40 ★

(500+ reviews)

500k+

Downloads

Everyone

Content rating

A closer look

Overview

The Helix Fi app offers several features to help you manage your Wi-Fi network and control your household's internet usage. With the app, you can easily identify and rename connected devices on your network, and even cut off a device's access if necessary. It also allows you to control internet usage for different user profiles, helping you manage the content your children are exposed to and regulate their internet access periods. Additionally, the app allows you to monitor usage for devices connected to your network, troubleshoot Wi-Fi issues remotely, and change your username and password. The Helix Fi app is divided into four practical sections. In the Overview section, you can retrieve your network name and password, check your internet connection's status, and restart your Helix Fi gateway if needed. The Connect section allows you to run an internet connection test on connected devices, view details about your home Wi-Fi network, and monitor data usage. The People section enables you to create profiles for family members and manage their internet usage, such as pausing internet access at bedtime. Finally, the Home section allows you to connect and control compatible smart home devices, such as lights, locks, and thermostats, all from one place. If you need assistance, you can find helpful articles on handling various tasks yourself on the Support tab of the Videotron website. The Helix Fi app is available to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan, and it is free to use. If you are not a Helix customer, you can browse their Helix Internet plans to learn more about their offerings. To use the app, simply download it to your mobile device and follow the instructions provided to set it up for the first time.

App Download

Get Helix Fi from an official store or available APK channel.

Available for Android

Get on Google Play Download APK iOS unavailable

Previous Versions

ZIP files require a Split APKs Installer (e.g., SAI) from Google Play to install. Steps: 1. Download SAI from Google Play; 2. Open SAI and tap "Install APKs"; 3. Select the ZIP file; 4. Complete installation.

V5.18.0-6

Package Name: com.videotron.helixfi
Version Name: V5.18.0-6
Version Code: V5.18.0-6
File Size: 275 MB
Update time: 2024-2-21

V5.12.0.20231118002105

Package Name: com.videotron.helixfi
Version Name: V5.12.0.20231118002105
Version Code: V5.12.0.20231118002105
File Size: 362.79 MB
Update time: 2023-11-22

V5.8.0.20230920042853

Package Name: com.videotron.helixfi
Version Name: V5.8.0.20230920042853
Version Code: V5.8.0.20230920042853
File Size: 357.93 MB
Update time: 2023-9-27

V4.33.0.20230509022603

Package Name: com.videotron.helixfi
Version Name: V4.33.0.20230509022603
Version Code: V4.33.0.20230509022603
File Size: 235.96 MB
Update time: 2023-5-11

Frequently Asked Questions

What is the latest version of Helix Fi?

The latest version currently listed by Appspicked is V5.18.0-6, with information updated on Mar 11, 2026. Versions may vary by device, region, or rollout schedule, so users should also check Google Play or announcements from Vidéotron ltée.

Is Helix Fi safe to download and use?

No website can guarantee that an app is completely risk-free. Appspicked recommends downloading Helix Fi only from an official app store or a verified channel operated by Vidéotron ltée. Before installing, confirm the developer name, package ID com.videotron.helixfi, requested permissions, privacy policy, and download source.

Why can’t I find Helix Fi in the App Store?

Helix Fi may be unavailable because of regional restrictions, device incompatibility, account or age settings, a temporary removal, a name change, or because it has not been released for that platform. An Android package page does not necessarily mean that an iOS App Store version exists. Check Vidéotron ltée’s official website for current availability.

Where can I download or update Helix Fi?

Use Google Play or another official download channel provided by Vidéotron ltée whenever possible. Appspicked provides app information and store links, but users should verify the destination domain and publisher before downloading or updating the app.

Why is the version shown on Appspicked different from the app-store version?

The information on Appspicked may represent the most recently indexed snapshot. App stores sometimes release updates gradually or display different versions according to region, device, operating system, or testing group. The official store listing should be treated as the final reference.

Which devices and operating systems support Helix Fi?

Helix Fi is listed for Android, with a reported minimum requirement of Not specified. Actual compatibility may also depend on the device model, region, available storage, hardware features, and installed system components.

Is Helix Fi free?

The initial download may be free, but subscriptions, advertising, paid features, or in-app purchases may still apply. Prices and available purchases can vary by country and version. Check the payment information displayed by Google Play before completing a transaction.

What should I do if Helix Fi cannot be installed or updated?

Check the network connection, storage space, operating-system version, account region, and device compatibility. Restart the device and try again through the official store. If the problem continues, consult the support resources provided by Vidéotron ltée.