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My Virgin Media

by Virgin Media

Manage your broadband, TV, and home phone in one app

4.00 ★

(1k+ reviews)

5M+

Downloads

Everyone

Content rating

A closer look

Overview

To make your experience smoother and easier, our Virgin Mobile app and Virgin Media app and have joined forces to become the all-in-one My Virgin Media app. Now, customers can manage all their accounts for broadband, TV, home phone and mobile all in one place wherever and whenever you like. Check your allowances and track your minutes, texts and data usage. Control services like roaming, spending caps and set up Virgin Media WiFi. Choose how much extra youd like to spend outside your plan with a spending cap. Manage your familys allowance and usage with Family Plan. See your monthly plan cost, allowances, contract term and upgrade date. Check your balance and top up easily on Pay As You Go. Buy a Data Add-on in a few taps. Check your broadband, TV and home phone package details. See your latest bill amount, plus view previous bills and upcoming charges. Manage your Direct Debit details and make a payment. Check your service status and enable SMS notifications for issue updates. Run tests on your Virgin Media kit. Track and amend your order or appointment date easily. Find your account number and area reference quickly. Need a helping hand? Broadband, TV, home phone and mobile customers can also view our nifty FAQs or tap to see relevant topics and conversations in the customer community. You can message us on the app and get notified when an agent responds to your question. We want to keep improving! This is an app created with our customers, for our customers, and you can help us evolve it. Hit Feedback from the More menu and well use your comments to enhance the app wherever we can. Or, if youre having any other app-related issues you can email: [email protected] .

App Download

Get My Virgin Media from an official store or available APK channel.

Available for Android

Get on Google Play Download APK iOS unavailable

Previous Versions

ZIP files require a Split APKs Installer (e.g., SAI) from Google Play to install. Steps: 1. Download SAI from Google Play; 2. Open SAI and tap "Install APKs"; 3. Select the ZIP file; 4. Complete installation.

V24.1.0

Package Name: com.virginmedia.android.youraccount
Version Name: V24.1.0
Version Code: V24.1.0
File Size: 77.12 MB
Update time: 2024-1-26

V23.7.1

Package Name: com.virginmedia.android.youraccount
Version Name: V23.7.1
Version Code: V23.7.1
File Size: 77 MB
Update time: 2023-12-14

V23.5.681

Package Name: com.virginmedia.android.youraccount
Version Name: V23.5.681
Version Code: V23.5.681
File Size: 31.97 MB
Update time: 2023-8-1

V23.4.636

Package Name: com.virginmedia.android.youraccount
Version Name: V23.4.636
Version Code: V23.4.636
File Size: 33.34 MB
Update time: 2023-6-27

V23.3.583

Package Name: com.virginmedia.android.youraccount
Version Name: V23.3.583
Version Code: V23.3.583
File Size: 32.66 MB
Update time: 2023-5-24

Frequently Asked Questions

What is the latest version of My Virgin Media?

The latest version currently listed by Appspicked is V24.1.0, with information updated on Mar 11, 2026. Versions may vary by device, region, or rollout schedule, so users should also check Google Play or announcements from Virgin Media.

Is My Virgin Media safe to download and use?

No website can guarantee that an app is completely risk-free. Appspicked recommends downloading My Virgin Media only from an official app store or a verified channel operated by Virgin Media. Before installing, confirm the developer name, package ID com.virginmedia.android.youraccount, requested permissions, privacy policy, and download source.

Why can’t I find My Virgin Media in the App Store?

My Virgin Media may be unavailable because of regional restrictions, device incompatibility, account or age settings, a temporary removal, a name change, or because it has not been released for that platform. An Android package page does not necessarily mean that an iOS App Store version exists. Check Virgin Media’s official website for current availability.

Where can I download or update My Virgin Media?

Use Google Play or another official download channel provided by Virgin Media whenever possible. Appspicked provides app information and store links, but users should verify the destination domain and publisher before downloading or updating the app.

Why is the version shown on Appspicked different from the app-store version?

The information on Appspicked may represent the most recently indexed snapshot. App stores sometimes release updates gradually or display different versions according to region, device, operating system, or testing group. The official store listing should be treated as the final reference.

Which devices and operating systems support My Virgin Media?

My Virgin Media is listed for Android, with a reported minimum requirement of Not specified. Actual compatibility may also depend on the device model, region, available storage, hardware features, and installed system components.

Is My Virgin Media free?

The initial download may be free, but subscriptions, advertising, paid features, or in-app purchases may still apply. Prices and available purchases can vary by country and version. Check the payment information displayed by Google Play before completing a transaction.

What should I do if My Virgin Media cannot be installed or updated?

Check the network connection, storage space, operating-system version, account region, and device compatibility. Restart the device and try again through the official store. If the problem continues, consult the support resources provided by Virgin Media.