The POSTIDENT app offers a convenient way to verify your identity using your smartphone. Depending on the partner company you are working with, you can choose from different verification methods such as POSTIDENT by videochat, POSTIDENT by eID using your national identity card or electronic residence title, or automatic verification by capturing images of your ID document and profile. The eID function and automated ID document verification allow for quick and secure identity verification at any time. Deutsche Post AG call center employees verify your data in all subsequent identification processes, providing assistance from 8 AM to 10 PM every day of the week. Additionally, you can access the POSTIDENT coupon for identification at your local post office directly through the app, eliminating the need for printing.

The identification procedures offered by the POSTIDENT app are compliant with regulations, ensuring security and efficiency in just a few steps. To begin the process, simply input the transaction number provided by the partner company or the app. For POSTIDENT by videochat, a Deutsche Post employee will guide you through the procedure in detail. The app streamlines the verification process, making it accessible and user-friendly. By utilizing the various verification methods available, users can choose the most suitable option for their needs, whether it be through videochat, eID, or automated document verification.